Start with the council responsible for your address
Sheffield City Council is the starting point for local services such as waste collection, planning, housing enquiries and libraries within its area. Use the council’s service pages or reporting forms for the particular issue, rather than sending everything through a general contact route.
The city’s neighbourhoods have different identities, and some communities on its outskirts have parish councils too. For an address outside Sheffield City Council’s area, use the relevant neighbouring council’s website.
Libraries are useful neighbourhood contact points
Central Library and Sheffield’s neighbourhood libraries provide more than a place to borrow books. They can be starting points for local information, reading activities, study facilities and details of community sessions. Some neighbourhood libraries are community-run, so the service and opening pattern may differ between buildings.
The council’s library pages bring together branch details, opening information and activities. They are a useful place to find a nearby reading group, a children’s session or somewhere to study.
Match the organisation to the kind of support
Local charities often have a particular purpose. Sheffield Futures works with young people; Sheffield Royal Society for the Blind supports blind and partially sighted people; the Archer Project supports people experiencing homelessness and related difficulties. City of Sanctuary Sheffield works with people seeking sanctuary and partner organisations.
Check each organisation’s own information before making a referral or expecting a drop-in appointment. Explain the help needed and any communication or access requirements. For an immediate emergency, use the appropriate emergency service rather than waiting for a directory or charity email response.
Join in close to home
Neighbourhood halls, faith organisations, cultural associations and volunteer groups can help new residents find a routine and meet people. SADACCA on The Wicker is one example of a community organisation with its own programme; local activities also take place in many smaller venues across Sheffield.
Look through the Community & Leisure listings for a group near home, then follow the organiser’s website for its programme. If you run a local club or notice an out-of-date listing, send us the details so other residents can find it.
Spotted something out of date? Let us know.